Events Help

How do I book for an event?

To book for an event, you need to go to the event page and follow the steps. To book for friends, you must use the main website. Premium member discounts are available for you and your guests. However, if there is a waiting list, then the discount cannot be extended to friends.

Can I view the Guest Lists and message other Guests?

For those who have purchased a ticket, the guest list will be available from the end of the event on the website only. You will be able to see photos and other details of the other people signed up to the event, and send messages for a few days after the event. Free messaging for Events is only available on the website.

Do I get a real ticket?

No, you will receive an email notification of your booking. We will identify you at the event by your Nickname and your initials.

I want to attend a younger event?

Events have upper limits, to ensure that everyone feels comfortable. If your age is over the upper limit, you may feel left out. Those people who are interested in people older than themselves, may sign up to an event aimed at an older age group.

We may make an occasional exception if you are very close to the described age limit, if the majority of guests are in the described age group. Please call.

Why does the price for an event keep changing?

We use dynamic pricing to encourage people to book early. Discounted tickets if available are limited so won't last long. If available, tickets on the day of an event will be more expensive, and we never offer last minute discounts, so please don't ask.

How do discounts for Premium Members work?

If you sign up to, or are already a Premium or Premium Plus member, then you will automatically get the reduced price shown on the event page. As long as you are logged into your profile, then you will also get the same reduced price for any friends that you book.

Discounts are not available if adding a friend to a waiting list.

How do promotional codes work?

If you have a promotional code, just enter it when booking and the discount will be calculated automatically.

If you do not have a promotional code, then don't worry. We use codes to attract certain people to our event from certain partner businesses. We also sometimes remove the feature when no codes are available.

How do waiting lists work?

If there is a gender imbalance at the event, you may be asked to go onto a waiting list. This is to help us manage a 50:50 male:female ratio. It is very unlikely that you will not be able to go to the event.

If you join the waiting list, we will pre-authorise the transaction on your credit card, but you will not be charged until your place is confirmed.

You will be automatically confirmed as soon as more of the opposite sex sign up. You can guarantee your place by getting a friend of the opposite sex to sign up for the event. Let us know who they are and we will confirm your place.

You could be confirmed automatically at any time up to 24 hours prior to an event. Once confirmed we assume that you will attend the event, and are not eligible for a refund. You can withdraw from the waiting list at any time up until your place is confirmed, just email us.

If you are confirmed with less than 24 hours notice we will endeavour to call you to confirm so please make sure there is a phone number on your profile.

Due to the complexities of confirming the pre-authorised transactions, you are not currently able to add a friend to the waiting list using the book a friend feature. Each person needs to log in separately.

Can I pay on the door?

Occasionally there may be spaces available on the door but these will be at the full event price to encourage earlier booking.

We ask all guests to book early because it allows us to manage the event better in terms of arranging staff, and managing the male:female ratio. Booking early also attracts more people to the event because we may choose to send a guest list to our members.

What Happens at the events?

The events are always held at quality venues, and by using friendly hosts, we create an atmosphere similar to a friend's party.

The majority of the events are relaxed drinks parties and we provide fun activities for guests to meet. We may also provide speed dating as an option at the events, where you may meet seven or so people over a half hour period before re-joining the main event. Ensure you register for speed dating upon arrival as places may be limited.

What is the dress code?

Dress code is smart/casual e.g. shirt and trousers for men, or work suits. First impressions count, so it's worth making the extra effort. Smart jeans are fine but we do not allow trainers, t-shirts or sportswear

Please note that a few of our events have a stricter dress code – for example our Balls – but this will be clearly mentioned on the website. If you do not pay attention to the dress code we may not be able to allow you attend and your ticket will be voided.

Will the music be loud?

We believe that guests are primarily coming to our events to talk to each other. The music volume is always carefully controlled so you won't have to shout in someone's ear to be heard. We may arrange for a DJ or a band but this will generally be for the later portion of the event, and in a dedicated area.

Will I feel out of place coming on my own?

Absolutely not! Over half of our guests come on their own and the ice breakers will make sure that you feel comfortable and start meeting new people as quickly as possible. In fact, many of the people who come on their own often have more fun than those who arrive in groups, as they have no excuse not to meet to new people!

Can I bring a friend?

Yes of course. You use the book a friend option on the website as long as they fit the criteria for the event. This also creates a free, basic account for them which they must enable to validate the ticket.

Will there be food?

In general we do not provide food, as we think it's more important to keep the ticket price as low as possible.

What time shall I arrive?

We also recommend arriving early; within 30 minutes of the advertised start, so you can take part in all the activities. If you wish to do speed dating it's important that you put your name down early or you might miss out.

I can't make an event, can I get a refund or transfer?

In general, if you give us at least 24 hours notice and have paid £10 or more, we will be able to transfer you to another event, but this is entirely at our discretion. We are unable to provide refunds if you cannot attend an event.