The Asian Single Solution Help
General Information
Why use The Asian Single Solution?
What Does It Cost?
Using the Service
Registration
Why do I have to have a photo?
How do I protect my privacy?
How do I edit my contact preferences?
How do I store search preferences?
How do I use the search facility?
How do I search by keywords or Nickname?
What if I wat to temporarily hide my profile?
What are Favourites and Likes?
Why has my profile has been suspended?
What is Private Browsing?
What is Tagging?
How do I save a search?
How do I delete a message?
How do I block another member?
What is the Daily Matches Game?
How do I remove my profile completely?
Messaging
How do I contact other members?
Is messaging Free?
What's a Reply Paid message?
How many messages can I send?
Can I send Contact Details with my message?
What if the person I'm contacting is not an active member?
How to I retrieve or cancel a message once it has been sent?
How long will messages remain on the system?
Making Payments through the App
What are the differences between Premium and Premium Plus membership?
How do I pay?
Is the website secure?
How do you store my card details?
What's a pre-authorised transaction?
Card Verification Number (CVN)
What is your refund policy?
How do I cancel Premium and Premium Plus memberships?
How do I see my membership payments?
Events Help
How do I book for an event?
Can I view the Guest Lists and message other Guests?
Do I get a real ticket?
I want to attend a younger event?
Why does the price for an event keep changing?
How do discounts for Premium Members work?
How do promotional codes work?
How do waiting lists work?
Can I pay on the door?
What Happens at the events?
What is the dress code?
Will the music be loud?
Will I feel out of place coming on my own?
Can I bring a friend?
Will there be food?
What time shall I arrive?
I can't make an event, can I get a refund or transfer?
