Technical issue this morning

Sunday 22nd July 2012

Dear members

Last night there was a technical issue which caused parts of the database to fail.
This would have meant that those who tried to access their accounts this morning would not have been able to do so.

This issue is now resolved and we apologise for any inconvenience.

A minority of users may have lost some messages from late last night. We have taken a backup of these so if you need these please let us know. This is a bad time for us as we are on annual leave and I’ve just dropped my laptop! Worst possible time.

A few people have emailed because they are concerned about personal data. I just wish to confirm that credit card data is not stored anywhere on our systems.

I personally thank you for your patience and loyalty.

Regards

Paul Ergatoudis