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Archive for the ‘FAQs’ Category



Our Golden Rules for using the Site

Wednesday, October 14th, 2015

We’ve put together some golden rules that we ask all our members to follow and respect if you are using the site.

They are important because if everyone follows them then you will all have a much better experience and success rate on the site.

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Please do follow these rules.  If you don’t then your profile may be suspended.

Happy dating!

The Asian Single Solution Team

www.asiansinglesolution.com

How to Bookmark our Asian Single Solution Mobile site

Thursday, September 24th, 2015

Did you know that we have fully functional mobile version of our online dating site?

It’s very simple and fun to use and you can set it up on your phone in a similar way to a mobile app.

To do this, you just have to save a bookmark.   Follow these easy steps and you can get this done in no time:

Visit  m.asiansinglesolution.com   on your mobile photo

If you have an IPHONE

Click on the box with the arrow to open up your menu. Then select Add to Home Screen. This will add an icon and link to your home screen like any other Application.

Open Menu  Click Add to Homepage to add the icon and link to your screen

Click Add to Homepage to add the icon and link to your screen

If you have an ANDROID PHONE

Click the dots in the top right hand corner.  Press to Arrow at the top and then Press Save

Screenshot_2015-09-21-13-15-59 (1)         Screenshot_2015-09-21-13-04-57            Screenshot_2015-09-21-13-04-41

Once you have done this you’ll be able to use the site at any time you wish.  We hope you have fun and enjoying using it!

The Asian Single Solution team

Our Guide to Online Dating Profile Photos

Monday, July 21st, 2014

Having a great main profile photo is the key to online dating success.

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However, some people are still a bit confused about what makes a suitable main image.

We do have clear guidelines on the photo upload page so please do read them.

Your main photo must clearly show your face and nothing else.  That means no body, arms, background etc.

Most of the same rules are the same as when you apply for a passport.  The only difference is that you are encouraged to smile on our site :)

Please see here for more information:

https://www.gov.uk/photos-for-passports

 

Good luck!

 

The Asian Single Solution

New Feature: Private Notes

Monday, August 5th, 2013

We have a fantastic new feature

which we hope you will enjoy

Have you ever wished there was an easier way to keep track of all the people you are messaging and dating?  Well now there is.

We’ve launched the new “private notes” feature.

With this, you can write down anything interesting or important that you need to remember about them.  For example, they might have asked you to contact them at a later date or told you something you need to keep in mind.

You can find it when you view someone’s profile, just below the icons:

It’s so easy. Just type want you to want to and press save.

Once you’ve made a note, you’ll notice a “private notes” button appears on each profile you’ve used this feature for.  This can be seen in the search results.

You’ll also be able to run a search based purely on people you’ve made notes about.

 

Needless to say, as this is private then the other person will have no idea you’ve written anything about them.  It’s just for your eyes only!

 

Happy dating!

James Preece – The Dating Guru

www.asiansinglesolution.com

Who are TSS Events?

Saturday, May 21st, 2011

TSS Events stands for The Single Solution Events, and this is how payments appear on your bank statements.

This is stated in all email receipts, and on the payment pages. A few people have asked us to clarify.

This applies to our websites as follows.

www.singlesolution.com

www.AsianSingleSolution.com

www.MuslimSingleSolution.com

 

New Live Chat Feature

Saturday, May 15th, 2010

update – as of 18th May we have temporarily removed the chat feature as it is slowing the site down. Please bear with us.

______________________________________

After many requests our live chat feature went live on Friday.

This is a beta version, which means that it’s still under development – its almost impossible for us to test until its under full use. If you get the chance to use it, please send your feedback to us. email [email protected]

To use the chat you must be  Premium member and you can chat with any other Premium member. If you are a Premium Plus member, you can invite anyone, including basic members to chat.

You can see who is online, from the profile view once logged in. You can have up to two sessions running concurrently.

This chat is a new feature under development. So I must say that  it doesn’t yet form any part of your agreement with us at the moment. Let us know how you get on.

Regards

Paul Ergatoudis

Director

What’s the dress code for the events?

Wednesday, March 4th, 2009

We always ask guests to dress to impress at our events. By this we suggest that you wear a nice shirt or dress and don’t wear blue jeans or trainers.

Our parties are aimed at professionals so we have been trying to be stricter on dress codes. It’s worth noticing that the men who wear suits and the women who dress up are the ones who have the best success! Yes, you might feel more comfortable in jeans but remember you are advertising yourself in a similar way to a job interview. People will be looking at you and making quick judgements based on the way you dress.

Also, it’s not just our dress code that we have to enforce, but also the policies of the particular bars that we use.

If you are in any doubt, we often have our Style Consultant at the events who will be able to give you some tips and advice.

Where have my credits gone?

Wednesday, March 4th, 2009

Please remember that there is a standing charge of 5 credits per month. Its pretty nominal, eg if you purchased 100 credits at £20 it would take nearly 2 years to erode! The charge is really to encourage people to use them up and to stop the free credits lasting forever.

If you’ve only bought 10 credits (our trial) then we expect you will use them up well before the month is up.

The standing charge is stated in many different places on the site, eg on the dating home page, in the accounts section, and in help under “how much does it cost”.

If you have Premium Membership as well as credits then there will be bo standing charge as long as you are a member.

Why can’t I log into my account?

Wednesday, March 4th, 2009

If you have having problems logging in, firstly make sure you are entering the correct password. If you’ve forgotten you can request a new one using the “password reminder” option.

If that still doesn’t work, try these in order:

1. Please click on page refresh before logging in.

2. Try another page to log in from eg

http://www.singlesolution.com/events/
3. Clear temp internet files. You can do this in Internet Explorer by clicking on TOOLS, then INTERNET OPTIONS, then BROWSING HISTORY.

4. Clear your cookies. Do this the same was as step 4.

5. Try another browser, eg you can download Firefox for free and we never have problems with it. go to

www.mozilla.com/firefox/

Why do women seem to pay more than men for their tickets?

Wednesday, March 4th, 2009

It is frustrating that women’s prices often seem higher than the men’s prices. However, please remember to factor in the timing. We always have cheaper female tickets too, but they tend to sell out more quickly.

The average price for male tickets often works out the same or even higher than the women, because most men book nearer the event when the ticket price is higher. On the event dates typically men pay £30 when its sold out for women, so men are not being rewarded.

Please do not analyse the pricing. You have to trust us to do what is necessary to populate the event despite what you think might be fair or otherwise. It’s not just about maximising profits. Most of our real stress is to do with getting an even ratio of men to women.

Asian Single Solution Launches

Wednesday, December 17th, 2008

New Asian Website


We are pleased to announce that our new Asian site www.asiansinglesolution.com is now live.

You can choose which site you wish to be on, or use both if you wish.

Terms and Conditions are the same for both sites, and both are trading names for Go Dating Ltd

Your Profile


Your profile has been copied over to the new site but is also still on SingleSolution.com
Your log in and password are unchanged and are the same for both sites.

When you next log into singlesolution.com you will be offered the option to go straight to the Asian site and you can migrate your paid membership to the new site if you have one.

Messages

We have copied your messages (as at yesterday) over to the Asian site. Messages between other users who are not Asian will remain on the SingleSolution.com site.

If you currently have unread mail, you may continue to receive notifications from both sites until you read the mail on both sites, or change your user preferences which can be found under Edit Profile.

Newsletters and emails


Newsletters will be from the new Asian domain. Please add [email protected] to your address book.

Events

All our Asian events will be managed from Asiansinglesolution.com

All bookings and post event messaging will be through The Asian site.

Required Action
1. In the new site, please add your Religion if you have not done so as this is needed for the search
and add your Regional Origin if important to you. Go to Edit Profile

2. On both sites, check your profile visibility and messaging preferences. Delete profile on singlesolution.com if you wish. See under Edit Profile

If you find any bugs or have any questions or comments, please email [email protected]