Where have my credits gone?

Please remember that there is a standing charge of 5 credits per month. Its pretty nominal, eg if you purchased 100 credits at £20 it would take nearly 2 years to erode! The charge is really to encourage people to use them up and to stop the free credits lasting forever.

If you’ve only bought 10 credits (our trial) then we expect you will use them up well before the month is up.

The standing charge is stated in many different places on the site, eg on the dating home page, in the accounts section, and in help under “how much does it cost”.

If you have Premium Membership as well as credits then there will be bo standing charge as long as you are a member.

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