Occasionally people ask us why their photos are not clear on the website. Invariably the reason for this is that the original image was of poor quality or low resolution.

Our website offer photos in three sizes as follows. These are pictures of me from an original image that was 1Mb

80x80 Thumbnail as used in search. Typically 9k

Normal Resolution as used in Profile view. 120x120 Pixels. Typically 20k

Enlarged image from Photo Album. 300x300 Pixels. Typically 60k to 80k

As you can see, the enlarged image is 300×300 pixels, and about 90k. So if your original image is of lower resolution than this, say about 60k, then the website is going to struggle to create an image that is 300×300.

Some people upload images that are already compressed, e.g. into thumbnails of 10k. Thumbnails are just for viewing large numbers of images on one page, and are not suitable for uploading.

Here is what happens when I upload the above image, starting as a thumbnail of just 9k.

Thumbnail. Looks OK because its similar size to the original.

Normal size. Starting to look fuzzy because the site had to create an image of 15k, which is larger than the original.

Full size. Looks awful, because the site had to create a 60k image from a 9k original photo

Top Tips

1. Upload images that are at least 100k.  Due to uploading delays, the site will allow images upto 2Mb.

2. If your image is over 2Mb, then you must crop or reduce the size of the file.

3. Remember, your main photo must be a clear headshot.

4. We recommend a selection of photos for your album including a full body shot (not naked!) so people can see what you look like.

Dating Advice by Paul Ergatoudis

TSS Events stands for The Single Solution Events, and this is how payments appear on your bank statements.

This is stated in all email receipts, and on the payment pages. A few people have asked us to clarify.

This applies to our websites as follows.

www.singlesolution.com

www.AsianSingleSolution.com

www.MuslimSingleSolution.com

update – as of 18th May we have temporarily removed the chat feature as it is slowing the site down. Please bear with us.

______________________________________

After many requests our live chat feature went live on Friday.

This is a beta version, which means that it’s still under development – its almost impossible for us to test until its under full use. If you get the chance to use it, please send your feedback to us. email chat@asiansinglesolution.com

To use the chat you must be  Premium member and you can chat with any other Premium member. If you are a Premium Plus member, you can invite anyone, including basic members to chat.

You can see who is online, from the profile view once logged in. You can have up to two sessions running concurrently.

This chat is a new feature under development. So I must say that  it doesn’t yet form any part of your agreement with us at the moment. Let us know how you get on.

Regards

Paul Ergatoudis

Director

We always ask guests to dress to impress at our events. By this we suggest that you wear a nice shirt or dress and don’t wear blue jeans or trainers.

Our parties are aimed at professionals so we have been trying to be stricter on dress codes. It’s worth noticing that the men who wear suits and the women who dress up are the ones who have the best success! Yes, you might feel more comfortable in jeans but remember you are advertising yourself in a similar way to a job interview. People will be looking at you and making quick judgements based on the way you dress.

Also, it’s not just our dress code that we have to enforce, but also the policies of the particular bars that we use.

If you are in any doubt, we often have our Style Consultant at the events who will be able to give you some tips and advice.

Please remember that there is a standing charge of 5 credits per month. Its pretty nominal, eg if you purchased 100 credits at £20 it would take nearly 2 years to erode! The charge is really to encourage people to use them up and to stop the free credits lasting forever.

If you’ve only bought 10 credits (our trial) then we expect you will use them up well before the month is up.

The standing charge is stated in many different places on the site, eg on the dating home page, in the accounts section, and in help under “how much does it cost”.

If you have Premium Membership as well as credits then there will be bo standing charge as long as you are a member.

If you have having problems logging in, firstly make sure you are entering the correct password. If you’ve forgotten you can request a new one using the “password reminder” option.

If that still doesn’t work, try these in order:

1. Please click on page refresh before logging in.

2. Try another page to log in from eg

http://www.singlesolution.com/events/

3. Clear temp internet files. You can do this in Internet Explorer by clicking on TOOLS, then INTERNET OPTIONS, then BROWSING HISTORY.

4. Clear your cookies. Do this the same was as step 4.

5. Try another browser, eg you can download Firefox for free and we never have problems with it. go to

www.mozilla.com/firefox/

It is frustrating that women’s prices often seem higher than the men’s prices. However, please remember to factor in the timing. We always have cheaper female tickets too, but they tend to sell out more quickly.

The average price for male tickets often works out the same or even higher than the women, because most men book nearer the event when the ticket price is higher. On the event dates typically men pay £30 when its sold out for women, so men are not being rewarded.

Please do not analyse the pricing. You have to trust us to do what is necessary to populate the event despite what you think might be fair or otherwise. It’s not just about maximising profits. Most of our real stress is to do with getting an even ratio of men to women.

New Asian Website

We are pleased to announce that our new Asian site www.asiansinglesolution.com is now live.

You can choose which site you wish to be on, or use both if you wish.

Terms and Conditions are the same for both sites, and both are trading names for Go Dating Ltd

When you next log into singlesolution.com you will be offered the option to go straight to the Asian site and you can migrate your paid membership to the new site if you have one.

Messages

If you currently have unread mail, you may continue to receive notifications from both sites until you read the mail on both sites, or change your user preferences which can be found under Edit Profile.

Newsletters and emails

Events

All our Asian events will be managed from Asiansinglesolution.com

All bookings and post event messaging will be through The Asian site.

2. On both sites, check your profile visibility and messaging preferences. Delete profile on singlesolution.com if you wish. See under Edit Profile